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Issue tracking for real-time visibility

This software offers a centralized platform to monitor, report, and resolve problems, defects, and tasks, thus enhancing workflow efficiency and overall performance.
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Issue Creation and Logging

  • create and log new issues or bugs.
  • Add detailed descriptions and attach related files, specifying issue types (e.g., bug, feature request, task) and assigning priority levels.
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Customizable Workflows

  • Customizable workflows that allow organizations to define the lifecycle of an issue.
  • Set up statuses (e.g., open, in progress, resolved) and define transitions between them.
  • Assign specific tasks to required team members or groups.
  • Real-time Collaboration within the platform. Leave comments, update issue statuses, and share relevant information.
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File Attachments and Version Control

  • The software allows for attaching files, screenshots, or logs to issues.
  • Includes version control features, ensuring that different versions of files can be tracked and compared for debugging purposes.
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Notifications and reporting

  • Receive email notifications for updates and changes related to issues they are involved in Generate various reports and charts from the dashboard Issue Update History also provides data insights into issue trends and project progress.
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Revolutionize Your Team's Productivity with Issue Tracking Software

Issue tracking software can help project managers keep track of all tasks and projects and identify and resolve problems quickly and efficiently. We also offer real-time reporting and alerts so you can address potential problems before they become complete issues.

Multi-language Support:

Ensure team members worldwide can use the software comfortably with Support for multiple languages.

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Issue Creation and Logging:

Easily create and document issues, providing crucial details for effective tracking and resolution.

Due Dates and Deadlines:

Set due dates for issue resolution, helping teams manage workloads and meet project timelines.

Auto-Assignment Rules:

Automatically assign issues to team members based on predefined criteria, streamlining task allocation.

Customizable Workflows:

Tailor workflows to match your organization's unique processes, defining how issues move from creation to closure.

Access Control and Permissions:

User roles and permissions are to be restricted to sensitive information and maintain data security.

Search and Filtering:

Quickly locate and filter issues based on criteria such as status, priority, or assigned team member.

Multi-Platform Access:

Access the software from various devices and platforms, promoting flexibility and remote collaboration.

Real-time Collaboration:

Facilitate seamless communication among team members through comments and updates within the platform.

Task Assignment and Ownership:

Assign issues to specific team members or groups, ensuring accountability and responsibility.

Notification Escalation:

Escalate notifications for critical issues to higher-level management or teams when necessary.

Audit Trail and History:

Keep a detailed record of all issue changes and updates for accountability and historical reference.

Email Notifications:

Stay informed with email alerts for issue updates, ensuring timely responses.

Custom Fields:

Create custom fields to capture specific data relevant to your projects and issues.

API and Webhooks:

Leverage APIs and webhooks to integrate the software with external systems and automate processes.

User Training and Support:

Offer training resources and customer support to ensure users can effectively utilize the software and address any issues or questions.

Integration and Customization:

Seamlessly integrate with other development tools and customize the software to align with your specific workflows and requirements.

File Attachments and Version Control:

Attach supporting files, screenshots, and logs to issues, often with version control capabilities, for easy reference.

Reporting and Analytics:

Generate comprehensive reports, charts, and dashboards to gain insights into issue trends, project progress, and performance metrics.

Priority and Severity Levels:

Assign priority and severity levels to issues to ensure the most critical problems are addressed promptly.

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Integration with mobile apps and calendars

Project Issue tracking software often integrates with other productivity tools and software, streamlining workflows. This integration allows for data sharing and synchronization across various platforms and applications.
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FAQs

Yes, Ours is designed with a user-friendly interface to simplify issue management.
Yes, many issue-tracking tools offer some customization options for the user interface.
Yes, issue-tracking software typically provides training materials and user-friendly interfaces to facilitate quick onboarding.
User support options include documentation, tutorials, online chat, email, and phone support, depending on the software provider.
Most issue-tracking software is web-based and compatible with various browsers and operating systems.
Yes, issue-tracking software is often designed to scale with the growth of your team and project volume.
Some software may have project limits, so checking the licensing and pricing details is essential.
Performance optimization is a priority for most providers, and they regularly update their software to handle larger datasets efficiently.
Yes, issue-tracking software can be adapted for various industries to manage different types of problems, not just software bugs.
Some software providers offer industry-specific templates and features for specialized use cases. We are still in progress on this upgrade.
Advanced features may include automation, advanced reporting, integration with DevOps tools, and AI-driven issue analysis.
Many issue-tracking tools support agile methodologies and offer sprint planning, burndown charts, and user story-tracking features.
Integration with version control systems is a standard feature, allowing for seamless collaboration between development and issue tracking.
Check with your software provider for performance optimization recommendations, and ensure your infrastructure meets the assets to be recovered. Contact support
Most issue-tracking software includes regular backups and data recovery options. Implement backup practices on your end as well.
Clearly define issue ownership rules within your team and use the software to track assignments and changes to resolve disputes.
Establish issue triage and prioritization guidelines within your team and use the software to enforce them.
Most issue-tracking software providers implement security measures to protect sensitive data.

Coexsys Pricing

COMPLETE PROJECT MANAGEMENT SUITE

Core task management features for single users yearly
$ 19.99 Billed Yearly
user/year
  • Best Value!
  • Pricing Per Seat Billed Yearly
  • Project Cloud
  • Time Tracking
  • Attendance
  • Employee Scheduling
  • Expense Tracking
  • Issue Tracking
Buy Now
View All Features

ISSUE TRACKING

Simple, collaborative task management for teams
$ 4.99 Billed Yearly
user/year
  • Pricing Per Seat, Billed Yearly
  • Track Issues and Defects
  • Assign/Reassign Issues
  • Issue Prioritization
  • Issue Approval
Buy Now
View All Features

COMPLETE PROJECT MANAGEMENT SUITE

Core task management features for single users
$ 29.99 Billed Monthly
user/month
  • Best Value!
  • Pricing Per Seat Billed Yearly
  • Project Cloud
  • Time Tracking
  • Attendance
  • Employee Scheduling
  • Expense Tracking
  • Issue Tracking
Buy Now
View All Features

ISSUE TRACKING

Simple, collaborative task management for teams monthly
$ 8.99 Billed Monthly
user/month
  • Pricing Per Seat, Billed Month to Month
  • Track Issues and Defects
  • Assign/Reassign Issues
  • Issue Prioritization
  • Issue Approval
Buy Now
View All Features

Let us help you find the right solution

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Live Chat

About Coexsys

Coexsys is an Enterprise Software Cloud Company and a leading solutions provider for Project Management Software, Time Tracking, Attendance Tracking, Expense Tracking, and Project Issue Tracking Software solutions. Our enterprise-grade Project Cloud Software Platform enables organizations to manage their projects effectively.
 

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© 2023 COEXSYS LLC. All Rights Reserved

© 2023 COEXSYS LLC. All Rights Reserved